Track Your Order
When your order ships, we send you an email with your tracking number and a link to follow your package.
Two ways to check your order
- Use the link in your shipping email. It takes you straight to your tracking page.
- Sign in to your account. Go to My Orders to see the status of every order.
You can also enter your tracking number at 17TRACK, which follows packages across carriers.
Tracking not updating?
It can take 2–3 business days after the label is created for tracking to show movement. If there's been no update for 7 days, email support@stepkind.com with your order number and we'll look into it.